Privacy Policy —
How Boss Domino Protects Your Data

1. Introduction

Boss Domino operates the gaming platform accessible at bossdomino.pro, including the Android mobile application available for download . This Privacy Policy explains how we handle personal data belonging to registered players and visitors based in Pakistan. By using the Boss Domino platform in any capacity, you acknowledge that you have read and understood this policy.

We take data privacy seriously. The information you share with us — whether during registration, while making a PKR deposit via JazzCash or Easypaisa, or simply while browsing the platform — is handled with care and used only for the purposes described in this document.

This policy applies to all data collected through the Boss Domino website, mobile app, customer support channels and any other point of contact between you and the platform.

2. Data We Collect

Boss Domino collects personal data in two ways: information you provide directly, and information gathered automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (used for identity verification and age checks)
• Contact number and email address (used for account communications)
• Payment account details — JazzCash number, Easypaisa number, Raast ID or bank account details — used exclusively for processing PKR deposits and withdrawals
• Identity documents submitted during KYC verification (where requested)
• Any information shared voluntarily with customer support via chat or email

Information collected automatically:

• Device information: device model, operating system version, unique device identifiers
• IP address and approximate location derived from IP (country and city level only)
• Session data: pages visited, time spent, features used, betting and game activity logs
• App version and install source (for the Android application)
• Cookie and session token data for keeping you logged in securely

3. How We Use Your Data

Every piece of data Boss Domino holds is used for a specific purpose. We do not collect data speculatively or hold information beyond what is needed. The primary purposes for which your data is used are:

• Account management: creating and maintaining your player account, processing logins, recovering access if needed
• Transaction processing: handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast and Bank Transfer
• Identity and age verification: confirming you are 18 or above and that your payment details match your account
• Fraud prevention and security: detecting suspicious login attempts, unusual transaction patterns and potential account abuse
• Platform improvement: understanding which features — sports betting, fish games, bingo, PSL markets — are most used, so we can improve the experience
• Customer support: responding to queries, processing complaints and resolving disputes
• Responsible gaming: monitoring activity patterns to identify potential problem gambling behaviour and facilitating self-exclusion requests
• Marketing communications: sending promotional offers, bonus notifications and platform updates — only where you have given consent

4. Payment Data

Given that all transactions on Boss Domino are conducted in PKR using Pakistani payment methods, the handling of payment data deserves special mention. When you add a JazzCash number, Easypaisa account, Raast ID or bank account for withdrawals, that information is:

• Stored in encrypted form on secured servers
• Used exclusively to process your deposits and withdrawals — never for any other purpose
• Verified against your registered account details to prevent unauthorised transactions
• Never shared with third parties beyond the payment processor required to complete the transaction

Boss Domino does not store full card numbers or mobile banking PINs. Payment sessions use secure tokenisation where applicable. If you update your payment details, old details are removed from active records once the update is confirmed.

5. Cookies and Tracking

The Boss Domino website and mobile application use a limited set of cookies and local storage mechanisms. We do not use third-party advertising cookies or cross-site tracking technologies. The cookies we use fall into three categories:

• Essential cookies: required for the platform to function — session tokens, login state, security identifiers. These cannot be disabled without breaking core functionality.
• Functional cookies: remember your preferences such as language settings and last-used payment method, so you do not need to re-enter them each session.
• Analytics cookies: anonymised usage data that helps us understand how players navigate the platform. No personally identifiable information is included in analytics data.

You can clear cookies at any time through your browser or device settings. Clearing essential cookies will log you out of your account. Boss Domino does not use cookies to track your activity on other websites, and we do not participate in cross-site advertising networks.

6. Sharing Your Data

Boss Domino does not sell, rent or trade your personal data. There are a small number of situations where data may be shared with third parties, all of which are directly related to running the platform:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the minimum data required to process a specific transaction.
• Identity verification providers: where KYC verification is required, your documents may be processed by a verified identity verification service. These providers operate under strict data handling agreements.
• Technology infrastructure: cloud hosting and database providers that store platform data. These providers are contractually bound to Boss Domino's data protection standards and cannot use your data for their own purposes.
• Legal obligations: if Boss Domino receives a valid legal request requiring disclosure of data, we will comply with that request to the extent required by applicable law and will notify the affected user where we are legally permitted to do so.

7. Data Retention

Boss Domino retains your personal data for as long as your account is active and for a reasonable period afterwards to comply with record-keeping obligations, resolve any outstanding disputes and prevent fraud. The general retention periods are outlined in the data table in Section 2.

When you request account closure and there are no outstanding disputes, investigations or financial obligations, Boss Domino will delete or anonymise your personal data within a reasonable timeframe. Some data — particularly transaction records — may be retained for longer periods where required by financial record-keeping standards.

Anonymised and aggregated data (data that cannot be linked back to any individual) may be retained indefinitely for platform improvement and statistical analysis purposes.

8. Your Rights

As a player using Boss Domino, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team directly:

• Right to access: request a copy of the personal data Boss Domino holds about you
• Right to correction: request that inaccurate or outdated information on your account be corrected
• Right to deletion: request deletion of your personal data, subject to any legal retention obligations — for example, transaction records which may need to be retained for financial compliance purposes
• Right to restrict processing: ask us to limit how we use your data while a correction or deletion request is being reviewed
• Right to withdraw marketing consent: opt out of promotional communications at any time without affecting your ability to use the platform
• Right to data portability: request your account data in a structured, readable format

We will respond to all valid data rights requests within a reasonable timeframe. In most cases this will be within 30 days of receiving a clear, verified request from the registered account holder.

9. Children's Privacy

Boss Domino is strictly an 18+ platform. We do not knowingly collect any personal data from individuals under the age of 18. If we become aware that an account has been registered by a minor, that account will be immediately suspended and all associated data will be deleted once any regulatory obligations are satisfied.

If you are a parent or guardian and believe that a minor has registered an account on Boss Domino using your details or their own, please contact support immediately so we can investigate and take appropriate action.

10. Security Measures

Protecting your data from unauthorised access, loss or misuse is a core priority for Boss Domino. The security measures in place include:

• TLS encryption for all data transmitted between your device and Boss Domino servers
• Encryption at rest for all stored personal and payment data
• Two-factor authentication options for account login
• Automated fraud detection systems monitoring for unusual account activity
• Regular internal security reviews of platform infrastructure
• Strict access controls limiting which platform staff can view personal account data

While Boss Domino takes all reasonable measures to protect your data, no system is completely immune to all risks. You also play a part in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone else. If you ever suspect your account has been accessed without your permission, contact support straight away.

11. Changes to This Policy

Boss Domino may update this Privacy Policy from time to time as the platform evolves or as data handling practices change. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered users via the platform or through the contact details on their account.

We encourage you to revisit this page periodically to stay informed about how your data is being handled. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information has been handled, please reach out to the Boss Domino support team through the in-app live chat or the contact section on the website.

You can also write to us by email at [email protected] — this address is shown as plain text only and is not a clickable link. Please copy it into your email client directly when writing to us.